MyNovocure® support program

The MyNovocure program ensures patients receive optimal care during treatment with Optune Lua

Offering a comprehensive suite of services designed for support throughout treatment

Prescribing Optune Lua

Discover how MyNovocure can help guide your practice and patients through each step of the Optune Lua journey

MyNovocure provides 24/7 assistance for your practice and patients throughout the treatment journey

 

For patient assistance, insurance questions, technical support, physician information, and general inquiries, please contact MyNovocure support through either method below.

1-855-281-9301 

(toll-free)

support@mynovocure.com

 

Novocure is NOT permitted to provide medical advice to patients. All patients with medical questions will be referred back to their healthcare provider.

Assisting you and your patients from prescription to treatment

MyNovocure has a dedicated team of experts who are ready to provide live 24/7 support for your patients and your practice throughout treatment on Optune Lua

Meet the MyNovocure Team

Intake Coordinator

  • Manages prescription process and supportive documentation

Financial Coordinator

  • Works with your patient's insurance plan and identifies resources and programs to minimize the cost for Optune Lua
  • Completes welcome calls to prepare patients for Optune Lua treatment initiation

Care Coordinator

  • Addresses patient's questions regarding lifestyle adjustments and any other concerns 24/7

Device Support Specialist

  • Delivers the device to the patient’s home or practice, providing in-person training 
  • Notifies the practice once the patient initiates the device and provides monthly usage data
  • Checks in regularly with the patient to discuss usage and provide support during their journey

Nurse Educator

  • Executes in-service programs (in or out of office) for med/onc nurses
  • Supports HCPs and patients with the Understanding Optune Lua: Patient Education Program, providing additional information about Optune Lua to patients and HCPs

Territory Manager

  • Acts as a key point of contact and offers educational support and materials for staying updated on the latest Optune Lua developments

Find the answers to frequently asked questions about Optune Lua

Review FAQs

Novocure is NOT permitted to provide medical advice to patients. All patients with medical questions will be referred back to their healthcare provider.

EMR, electronic medical record; HCP, healthcare professional.

Caution: Federal law restricts this device to sale by or on the order of a physician. Humanitarian Device. Authorized by Federal Law for use in the treatment of adult patients with unresectable, locally advanced or metastatic, malignant pleural mesothelioma concurrently with pemetrexed and platinum-based chemotherapy. The effectiveness of this device for this use has not been demonstrated.

 

Indication For Use

Optune Lua® is indicated for the treatment of adult patients with unresectable, locally advanced or metastatic, malignant pleural mesothelioma (MPM) to be used concurrently with pemetrexed and platinum-based chemotherapy.

 

Important Safety Information 

Contraindications

Do not use Optune Lua in patients with implantable electronic medical devices such as pacemakers or implantable automatic defibrillators, etc. Use of Optune Lua together with implanted electronic devices has not been tested and may lead to malfunctioning of the implanted device.

 

Do not use Optune Lua in patients known to be sensitive to conductive hydrogels. Skin contact with the gel used with Optune Lua may commonly cause increased redness and itching, and may rarely lead to severe allergic reactions such as shock and respiratory failure.

 

Warnings and Precautions

Optune Lua can only be prescribed by a healthcare provider that has completed the required certification training provided by Novocure®.

 

The most common (≥10%) adverse events involving Optune Lua in combination with chemotherapy were anemia, constipation, nausea, asthenia, chest pain, fatigue, medical device site reaction, pruritus, and cough.

 

Other potential adverse effects associated with the use of Optune Lua include: treatment related skin toxicity, allergic reaction to the plaster or to the gel, electrode overheating leading to pain and/or local skin burns, infections at sites of electrode contact with the skin, local warmth and tingling sensation beneath the electrodes, muscle twitching, medical device site reaction and skin breakdown/skin ulcer.

 

If the patient has an underlying serious skin condition on the chest, evaluate whether this may prevent or temporarily interfere with Optune Lua treatment.

 

Do not prescribe Optune Lua for patients that are pregnant, you think might be pregnant or are trying to get pregnant, as the safety and effectiveness of Optune Lua in these populations have not been established.

 

Please click here to see Optune Lua Instructions For Use (IFU) for complete information regarding the device's indications, contraindications, warnings, and precautions.

Novocure Websites

This website is intended for US healthcare professionals seeking information on Optune Lua.

 

 

External links

Optunegio.com
Optunelua.com
Novocure.com
Novocuretrials.com

Quick links

What is Optune Lua?
Mechanism of Action
Efficacy
FAQs
Contact Us

Legal links

Terms of Use
Privacy Notice

©2025 Novocure GmbH. All Rights Reserved.

MyNovocure, Novocure, and Optune Lua are registered trademarks of Novocure GmbH.

US-OPL-00020 v2.0 April 2025